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SWISS offers automated check-in

SWISS has added a new automated check-in service to its range of check-in options. The new facility is available for flights that are booked via Customers can indicate when making their booking online whether they wish to leave the check-in formalities to SWISS, or prefer to check themselves in as before.

With the automated check-in option, SWISS will complete the check-in formalities and – as with web check-in – assign the passenger a seat. The traveller will then be sent their boarding pass around 20 hours before their flight’s scheduled departure, either by email in PDF format, or by email or SMS text message in the form of a mobile boarding pass. Automated check-in also offers the customer the option of changing their seat: this can be done – subject to availability – via a link that is sent to them together with their boarding pass.

The automated check-in facility is available to all travellers who book their flight at least three days in advance via the website. The new check-in service is subject to a few restrictions. It must be available at the airports of departure for both the outbound and the return flight. And additional passenger data is also required at certain destinations for immigration purposes. In some cases, such data must be provided by the customer at least 72 hours prior to departure if they wish to take advantage of the automated check-in facility.

SWISS also continues to offer all its conventional check-in options such as web check-in, mobile check-in and quick check-in via the self-service machines on the airport’s check-in concourse.


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