News

Gulf Air revamps Bahrain lounge

Bahrain’s national carrier, Gulf Air has officially inaugurated its Falcon Gold Lounge at Bahrain International Airport. The fully renovated lounge has a new design which integrates contemporary design and architecture with Arabian influences, while combining peace and tranquillity with extensive modern-day business and catering facilities. For the first time, premium passengers have the added facilities of seven private sleeping rooms, a cigar lounge and shower rooms with hotel-style towels and luxury brand toiletries and amenities.

Passengers can stay connected with free Wi-Fi throughout the lounge, discreet power sockets at every seat, and a business centre that includes PCs, fax machines and printers. For families, the lounge offers a spacious family room with highly trained professional SkyNannies in attendance, as well as a gaming room equipped with Xbox and PlayStation units (right).

The lounge upgrade is in-line with the airline’s service and product enhancement strategy both in the air and on the ground, including the company’s aircraft, which are either new or have been refurbished. The current fleet age is 5.2 years, one of the youngest in the region.

Gulf Air's CEO, Samer Majali, stated, “Bahrain serves as a crucial transit hub for our passengers from the United Kingdom so developing and improving our product is key to ensuring customer satisfaction throughout their journey with us. The new lounge is the latest in a series of service enhancements across our entire passenger value chain including the re-launch of our Sky Nanny Service, Sky Chef, online check in and robust network connectivity in the Middle East.

“We believe in investing in our customers and, as we keep improving ourselves in our customer service on the ground, we will continue to add more features and facilities in the air as well, so that our premium customers enjoy a consistently enhanced experience throughout their journey” Majali concluded.

Gulf Air's chief services officer, Marcus Bernhardt added, “The revamp of the Bahrain Falcon Gold Lounge is part of an extensive lounge-renovation program across our network, which saw the inauguration last year of our new premium lounge in Terminal 4 at Heathrow International Airport in London, and will be proceeded next year by the upgrading of our premium lounge in Dubai International Airport.”

The architectural design of the new 1720 sq.ft lounge offers business, dining, lounging facilities and TV areas in addition to offering panoramic views of the runway through a high glass wall. There are also separate prayer rooms and secure lockers for those who want to use these facilities. The private sleeping rooms have comfortable beds with dimming lights and a ‘do not disturb’ option to rest in privacy. The rooms are also equipped with high-definition TVs with wireless headphones. The self-service buffet area offers a wide variety of snacks and meals, including an Italian coffee corner offering LavAzza coffee.

The lounge can accommodate up to 200 people and all Platinum, Gold and Silver card-holding FFP members of Gulf Air, and premium class ticket holders of Gulf Air’s code-share partner airlines, have access to it.

MORE NEWS

 GAL Aviation and Aerotec Concept form alliance

 Ordering food for a bizjet flight? There's an app for that

 FutureBrand receives honour for American Airlines project

 J.D. Power releases 2013 N. America Airline Satisfaction Study

 Finnair unveils second Marimekko A330

 Business and IFE upgrades for QantasLink B717s

 dnata becomes 100% owner of Servair Airchef

 Rebranding exercise completed at Skandia

 Speak up or shut up? Onboard etiquette investigated

 Intrav selects custom Zeus seat for luxury excursions

 Cabinair Services reconfigures and refurbs Air Greenland A330

  'Seating market set to take off over next decade', says study

 New research reveals importance of, and use of devices in-flight

 IFE giant Global Eagle to acquire PMG for US$23.9m

 Intelsat orders four new Boeing satellites

 Over 200 positions open at Panasonic Avionics!

 Recaro reports sales increase and predicts further growth

 IntelliCabin to simplify and enhance cabin management

 Handmade vodka now served on United

 United equips 200th aircraft with live TV

 Alitalia extends IFE content services agreement with IFP

 AIM appoints general manager for galleys

 Significant director-level changes at AIM Aviation

 Formia's amenity kits for Turkish Airlines receives awards

 Awards for the best Middle Eastern airlines

 Qantas introduces international flavour on domestic routes

 High fashion: Vivienne Westwood to design Virgin uniforms

 Priestmangoode to discuss transport design in London

 BA and En Route tie up for breakfast services on US routes

 Little touches to enhance US Airways Envoy experience

 Process could halve component weight, says Reliant Plastics

 EADS Sogerma gains a powerful sales tool

 JAL's IFE Mooove's on up

 Another strong quarter for B/E Aerospace

 New process brings colours to carbon composites

 Celeste is a new star in the A350 catalogue - FURTHER DETAIL

 World Travel Catering & Onboard Services Expo ‘exceeds expectations’

 Aircraft Interiors Expo reports 12% rise in visitors for 2013

 Alaska begins US$100 million cabin upgrade programme

 Element strengthens composites testing in Delsen deal

 Thai to run IFE content from IFP

View more news stories