Aviationscouts, a company specialising in buying and selling surplus aircraft seats, has formed a strategic alliance with aircraft cabin specialist, AeroChamp Aviation, to grow its presence in the India and the Middle East markets
Author: Adam Gavine
Alaska Airlines has promoted four staff to key guest experience roles, with a view to creating future growth for the company
One of the biggest airline news stories this week concerns UK-based regional airline, Flybe. A rescue deal is being thrashed out, with ideas including Flybe’s owners injecting funds and a potential deferment of air passenger duty payments. Here’s what two industry experts have to say about the Flybe crisis…
Aircraft interior designers need to appeal more to passengers’ sense of touch in order to get that all-important edge on the competition. We asked a panel of experts to share how they feel about the importance of tactility, and its application in the cabin
Delta Air Lines CEO Ed Bastian has announced several technology innovations that he says will transform the future of air travel. Bastian was keynote speaker at CES in Las Vegas this week, where he outlined several initiatives that will be introduced beginning this year, including enhanced IFE and app technology, Parallel Reality display screens, AI machine learning, and even exoskeletons
Delta Air Lines is preparing to launch the first Parallel Reality beta experience for the airport experience. This tailored customer experience has potential to be further expanded across the journey, including the inflight experience
Delta is the first airline to keynote CES, and at this week’s event in Las Vegas, CEO Ed Bastian brought the house down. In front of the world’s top innovation and technology specialists, he shared his vision for the future of travel, demonstrating how technology in the hands of a purpose-driven, consumer-focused company can redefine consumer expectations
Aircraft thermoplastics manufacturer and designer, Sekisui SPI has appointed Bernadette Chupela as customer experience manager. The company has recently developed its appLab and designLab, following which it saw an opportunity for Chupela to lead the business in a new direction
STS has acquired Airbase Services, an aircraft interiors maintenance, repair and management specialist based out of Montreal, Canada
SmartSky Networks, an inflight connectivity provider for aviation, has passed an unspecified “important network deployment milestone” on its way towards beginning commercial operations during Q2 2020, which has unlocked additional project funding