Senior Program Manager


Zodiac Aerospace

Zodiac Aerospace is a world leader in aerospace equipment and systems for commercial, regional and business aircraft and for helicopters and spacecraft. It develops and manufactures state-of-the-art solutions to improve comfort and facilities on board aircraft and high-technology systems to increase aircraft performance and flight safety. Zodiac Aerospace, a Safran* company since February 2018, has 32,500 employees worldwide and generated revenue of 5.1billion euros for its fiscal year ended August 31, 2017. Zodiac Aerospace is listed on the Euronext Paris stock exchange.

* Safran is an international high-technology group, operating in the aircraft propulsion and equipment, space and defense markets. Safran has a global presence, with nearly 58,000 employees and sales of 15.8 billion euros in 2016. Safran is listed on the Euronext Paris stock exchange, and is part of the CAC 40 and Euro Stoxx 50 indices.

For more information: and / Follow @Safran and @ZodiacAerospace on Twitter

The Senior Program Manager will have direct responsibility for any project manager(s) assigned to him/her.  The Senior Program Manager provides leadership to a matrixed cross-functional integrated program team (IPT) and drives continuous improvement using company root cause and corrective action processes.


The Senior Program Manager will report to a Business Unit leader. The Senior Program Manager serves as the Customer(s) primary Point of Contact POC).


Job duties:
Responsibility, Authority and full Accountability, including program P&L, for the successful execution and Customer Satisfaction of the Program under his/her leadership

Responsible for the overall financial performance of the program
Maintain the Business Case for the entire program life cycle
Monitor and control program Non Recurring Expenses (NRE)
Ensure profitability through Design To Cost (DTC) management
Strong emphasis on Scope Control and Change Management
Update program financials at least quarterly & determine root cause & corrective actions for variances
Program bid, planning & control

Estimate non-recurrent & recurring costs targets
Review customer requirements technical compliance matrix
Create & maintain the program management plan
Work with IPT to develop, baseline and maintain the program Integrated Master Schedule (IMS)
Analyze and prioritize tasks on the Critical Path throughout the program life cycle
Support the S&OP meetings and coordinate the program medium to long-range planning
Ensure previous lessons learned are incorporated into program planning and control
Identify and manage program (internal & external)
Perform and maintain program risk & opportunity assessment ( quantitative and qualitative)
Review the customer contract compliance and control scope
Primary Point of Contact with customer over the entire program life cycle

Communicate to the customer, commitments of the Business Unit
Be responsible for arranging program progress reviews with the customer
Report to the customer a progress status of the program, compliant with their follow up expectations
Lead internal and customer milestone gate reviews ( e.g. PDR, CDR, PRR, etc)
Capture and communicate lessons learned
Oversee assigned Project Manager(s) and IPT work package leaders

Set program priorities and provide strategic guidance on day-to-day program issues
Establish program governance, including program key performance indicators (KPIs) & conduct weekly program review
Prepare and lead IPT meetings with the IPT program reviews, working groups, etc
Monitor KPIs, including earn-value management indicators, and ensure variances are addressed in a timely manner
Monitor problem-solving and ensure root-cause corrective action and recovery plan is defined & executed
Provide annual performance review input for IPT resources to functional leadership
Identify and manage program inter-dependencies
Serve as primary liaison with Executive Management

Provide the Voice of the Customer (VoC)
Enable flow-down of “corporate directives” to IPT
Provide strategic guidance from an operational perspective
Support monthly review with documented corrective actions for any red KPIs
Report roadblocks and execution gaps to leadership with a recommendation to resolve
Support, advise and manage the design and implementation of common processes
Deploy corporate standard Program Management initiatives, within the program
Risk & Opportunity Management

Responsible for managing and controlling risks & opportunities
Ensure all major risks & opportunities have assigned owners and mitigation/capture plans
Resource Management

Determine required program resources needs through development and serial production
Set priorities and work with functional leadership to ensure program resource needs are met
Provide development plans and coaching for assigned project managers
Sales/Budget projections

Update program financials at least quarterly, including business case
Provide fiscal year forecast
Provide Long-term (5-year) comprehensive projection
Education:  Bachelor’s degree required. Degree in Engineering preferred.

Experience:  Minimum 12 years of program management experience, within a commercial aerospace environment required.

Computer Skills: Proficient in MS Project, competent with MS Office programs.

Other Skills: Excellent communication skills, both verbal and written. Ability to build and maintain effective relationships, leadership skills, organizational skills, ability to analyze & summarize information, financial acumen

Preferred Qualifications: Project Management certification (e.g. PMI PMP) is highly desirable. Experience with LEAN principles and continuous improvement a plus.


Business travel up to 30-40%

It is the policy of Zodiac Aerospace to provide equal employment opportunity to all individuals regardless of their race, color, religion, sex, sexual preference, gender identity, pregnancy, age, national origin, disability, military or veteran status, citizenship status, genetics, or any other characteristic protected by applicable federal, state, and local laws. We are strongly committed to this policy and believe in the concept and spirit of the law. &nbsp;<br /> If you are applying for a job in the United States and need a reasonable accommodation for any part of the employment process, please email our Human Resources Department at and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.


About Author