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Two special categories have been added to the 2021 Crystal Cabin Award programme, developed by a task force of judging panel members in response to the global coronavirus pandemic and its impact on aviation worldwide. Awards organisers Lukas Kaestner and Julia Grosser present the winners in this online ceremony

What’s better than the annual Crystal Cabin Awards? How about biannual Crystal Cabin Awards? In response to the impact of the pandemic on aviation, two special categories have been added for this year, in recognition of aircraft cabin and on-board products that address the latest air travel challenges

Inmarsat has commissioned the world’s largest airline passenger survey conducted since the pandemic, which finds that 60% of airline passengers feel happy to fly by end of 2021. Airline reputation is increasingly important and a deciding factor for 50% of passengers when choosing an airline. Quarantine is now a bigger worry for passengers than catching SARS-CoV-2 at the airport or on board a plane