Following a global tender process, LATAM Airlines has appointed NewTerritory as its brand experience and design partner, to create a design philosophy and define product design guidelines for every customer touchpoint, from airport to onboard
Browsing: Passenger Experience
Brandon Blackwood is a noted designer to the stars, best known for his handbag and footwear ranges – particularly the signature Portmore handbag. As a high-flying creator of ready-to-wear accessories, he is an obvious choice for American Airlines’ latest inflight amenity kit partnership
Delta Air Lines is expanding its partnership with the Missoni Italian fashion brand, to create a luxurious new range of amenities for its Delta One customers featuring Missoni’s signature textured zigzag pattern
Take a tour of United Airlines’ ‘Elevated’ interior for its new Boeing 787-9 aircraft. The nose-to-tail transformation has a focus on the premium experience, with new Polaris business-class seats, Polaris Studio suites, refined cabin finishes, and IFE upgrades for all
United Airlines’ new-delivery Boeing 787-9s will be fitted with a upgraded premium interior, named Elevated. This nose-to-tail cabin transformation brings in a higher proportion of premium seats, including upgraded Polaris seats with doors, Polaris Studio suites with 25% more space, an updated Premium Plus, and IFE updates throughout
More than 4,500 passenger experience professionals attended World Travel Catering and Onboard Services Expo (WTCE) in Hamburg last month, including representatives from more than 165 airlines. The show organisers look back at how the wide range of exhibitors and participants created a dynamic ecosystem that will shape tomorrow’s passenger journey
Air New Zealand’s all-new Boeing 787-9 Dreamliner cabin experience is now available to book, with new seats in every cabin, an all-new IFE system with larger 4K HD screens, Bluetooth audio pairing, more stowage options, and additional privacy in the premium cabins
Saudia has opened a new lounge at London Heathrow Airport, Terminal 4, for its first class and business class customers. The airline says the lounge marks a “significant milestone” in its ongoing commitment to elevating its guest experiences
Etihad Airways is launching its A321LRs this August as a major step in its Journey 2030 growth strategy. The cabins are designed to bring widebody luxury to short-to-medium-haul narrowbody routes, with spacious first-class suites, lie-flat business class, and next-generation economy seats. The airline is also enhancing its first-class experience
China Southern Airlines has appointed international design agency, Tangerine, to design the cabin interiors for its next-generation wide-body and narrow-body flagship aircraft. Tangerine’s creative vision for the cabins is a modern interpretation of Chinese elements