RX, the organisers of the Passenger Experience Conference (PEC) have announced that this year’s event will bring together speakers from more than 20 airlines – a record number for the PEC – including representatives from United Airlines, Virgin Atlantic, Saudi Airlines, and Fiji Airways
Browsing: Passenger Experience
Following negative customer feedback regarding in-seat comfort, WestJet has halted work to increase cabin density on its Boeing 737-800 and MAX 8 aircraft fleets, and will revert to previous seat configurations
NewTerritory, the London-based brand experience and design studio, has made two new senior appointments to help it achieve further growth in 2026
The 2026 Showcase issue of Aircraft Interiors International is now available online! This special edition is packed full of ideas, designs, materials, design approaches and technologies that can help inspire future aircraft cabin projects – and enable their launch
Air France has expanded its lineup of inflight entertainment (IFE) through a partnership with the Apple TV streaming service. More than 45 hours of original entertainment content are now available for all passengers on the airline’s long-haul flights
Skyted, the deeptech startup that is developing silent and confidential voice communication devices, has signed an exclusive agreement that will see Skyted technology integrated into SPI’s RAVE IFE systems
Virgin Atlantic has entered into a new inflight audio content partnership with Stellar Entertainment that will give its passengers access to audio content sourced from across the music industry
A new BizJet Interiors Zone dedicated to the business aviation and eVTOL sectors is due to debut at Aircraft Interiors Expo 2026 (AIX), taking place on 14-16 April at Hamburg Messe in Germany
Inflight connectivity is no longer a ‘nice to have’, but an essential part of the passenger experience, according to a data-driven study by Moment. The report states that 7 out of 10 airlines around the world now offer onboard wi-fi services
What will the inflight experience look like in the future? The Crystal Cabin Awards are a hotbed of innovation, and the 85 shortlisted contenders for the 2026 event signal clear trends in aircraft cabins









