FACC receives FAA STC approval for luggage space upgrade
The FAA has issued an STC to FACC for its Passenger Luggage Space Upgrade, which is designed to increase baggage volume in overhead bins by 67%
Browsing: Passenger Experience
Artificial intelligence for airlines? Ask WestJet
WestJet has announced Juliet, its digital travel assistant available on Google Assistant, which can give customers a hands-and screen-free way to have their questions answered on the day of travel
TAP and Recaro test first connected economy seat
As part of a pilot project, Recaro Aircraft Seating has installed ‘connected seats’ on a TAP Air Portugal A321 single-aisle aircraft. The trial also marks the first time that Recaro has designed, produced and certified an aircraft installation under its own DOA authority
Delta creates a bistro experience in Main Cabin
Delta has reinvented the service offering in its international Main Cabins, with new touches designed by flight attendants, including welcome cocktails, hot towels, bistro-style dining and more
JetBlue to create a taste of NY at its JFK terminal
JetBlue has announced plans to add seven new restaurants at New York’s JFK airport terminal 5, all of which will be chains that got their start in New York City
Mythopoeia ramps up production following VivaAerobus order
IFEC supplier, Mythopoeia has announced the successful completion and award of a “multi-million Dollar” in-seat power systems order from Mexican low-cost airline, VivaAerobus, marking the start of fast-track production
Airbus begins real-world testing of IoT cabin technologies
Airbus has commenced in-flight trials of the Airspace Connected Experience, a system of IoT (Internet of Things) connected cabin technologies, on board an A350-900 Flight Lab aircraft
APEX Expo news: BBC finds that pax want dynamic content and connectivity
New research into the global appetite for inflight connectivity has been released by BBC Global News, including a key finding that frequent flyers have ‘substantial interest’ in staying connected while on a flight, and are prepared to pay more for it
Aircalin modernises cabin connectivity systems
Aircalin has announced that it is investing in the digitisation of its day-to-day cabin crew processes and the strengthening of its commercial offering to passengers by deploying SITAONAIR’s cabin connectivity systems
Latin American airline invests in in-seat power
Burrana has secured a contract to retrofit an unnamed “top-tier” Latin American airline’s A320 and A321 fleets with its In-seat Power units, as part of the airline’s US$400 million investment in updating its aircraft cabin interiors