Ultrafabrics has commissioned third-party testing to define the role of upholstery in seating comfort. The tests are designed to help seating manufacturers, designers and specifiers understand how softness, flexibility, heat transfer and moisture management shape the seated experience
Browsing: Passenger Experience
JetBlue has revealed details of BlueFirst, its new domestic first-class experience due to launch this autumn/fall. BlueFirst offers extra space and comfort, and brings in luxury food and beverage offerings, customisable through the seatback display
While American Airlines is ending its Flagship First class, it is also making more premium seats available. The airline’s retrofitted Boeing 777-300ERs feature more business and premium economy seats than on any aircraft operated by a US carrier
Emirates is launching a new premium-economy seat that features a full-height, electrically powered adjustable privacy screen
EVA Air has again partnered with Hunter and Formia to create a new premium economy amenity kit. The crossbody bags come in two cheerful colour options, designed for use during the journey and after landing
The Airline Passenger Experience Association (APEX) has joined forces with the Crystal Cabin Award to create a new prize in recognition of concepts and solutions that connect the aircraft cabin with the wider end-to-end passenger journey
Qantas has revealed the next generation of business-class experiences for its new Airbus A321XLR and Boeing 787-9 aircraft. These seats are important for the airline as it is experiencing high levels of demand and high levels of revenue for its premium travel classes
Inflight Feed has announced details of its global Inflight Lab events for 2026–2027. These free-to-attend hands-on events bring together airline inflight, catering and product teams to solve real onboard challenges
American Airlines is upgrading the interiors of its narrowbody aircraft fleet, with highlights including 4K seatback IFE displays at every seat and the installation of more premium seating options. The airline says the programme marks one of the most significant cabin investments in its history
Discover Airlines has worked with Spafax to launch a storytelling platform powered by artificial intelligence that lets children create and enjoy their own personal travel story









