Air India has announced the successful completion of the retrofit programme for its legacy Airbus A320neo fleet, with the last of the 27 aircraft returning to service with new cabin interiors and the airline’s new livery. A321s, 787-9s and 777-300ERs will follow
Browsing: Passenger Experience
As well as revealing that the 2026 show will be much expanded, the organisers of World Travel Catering & Onboard Services Expo (WTCE) have launched The Journey Circle, an advisory network of airline and hospitality professionals dedicated to shaping the future of inflight catering, cabin comfort, and passenger experience
British Airways has unveiled a new limited-edition range of amenity kits in its Club World (long-haul business class) cabin, launching exclusively for London Gatwick flights. Featuring four limited-edition designs, the travel pouches showcase artworks by British artists
Beginning in December, LATAM will introduce a refreshed image and service concept in its Premium Business cabins. The transformation includes updated onboard service and product redesigns, incorporating new colours, materials, textures, and a visual style inspired by South America
Emirates is going beyond conventional methods to reduce the risks of unexpected severe turbulence, with investments in multiple data sources that ensure global coverage and improved accuracy in turbulence prediction
Air Astana, the flag carrier airline of Kazakhstan, is introducing a new range of amenities designed to keep children entertained. The range, titled Travel Tales, is based on three cute characters, who invite children to join them on exciting journeys around the world
Aircraft Interiors Expo (AIX) will celebrate 25 years at the forefront of aircraft cabin innovation during the 2026 show. This landmark edition of the expo, taking place from 14-16 April 2026 in Hamburg, will be the most ambitious yet, according to the organisers, RX
MIT and Viasat have announced a concept for business aviation that “radically changes” how in-flight connectivity (IFC) performance is measured. Research indicates that peak network speed is not a true reflection of the overall connectivity experience, with a Quality of Service (QoS) metric being superior
Emirates is introducing new services and products to make the air travel experience more accessible for people with disabilities. The launches include onboard sensory products, a mattress hood, process enhancements across the inflight experience, with more accessibility concepts currently in development
Panasonic Avionics has made a series of enhancements to its Arc in-flight map platform, designed to deliver a more dynamic and accessible user experience









