IFE services play an increasingly important role in shaping passenger experiences and unlocking new revenue streams for airlines according to a study by Moment, a provider of cabin wi-fi equipment and IFE streaming platforms
Browsing: Passenger Experience
FlightPath3D, a developer of maps and destination content for inflight entertainment systems, has released Destination Stories, a new way for passengers to plan activities for their trip and for airlines to generate extra revenue
Southwest Airlines has entered into a partnership with T-Mobile to deliver free unlimited wi-fi for all its Rapid Rewards members, beginning on 24th October 2025
Following a competitive pitch process for the design of Qantas’ new crew uniforms – the airline’s first major uniform overhaul in over a decade – the Australian carrier has selected Australian fashion designer Rebecca Vallance
LATAM has entered into a contract with Recaro to supply seating for its Boeing 787-8 and 787-9 cabin retrofits, taking place in 2027. LATAM has ordered 41 shipsets of Recaro’s PL3530 long-range premium-economy-class model
APEX Global Expo is a key event in the aviation calendar, where leaders from airlines, suppliers and innovators come together to drive partnerships, share insights, and explore cutting-edge technologies, all with the goal of elevating the passenger experience. Take a look at some highlights, including 20 great exhibits
Big names from the onboard services industry are preparing to assemble at IFSA Global Expo in Long Beach. From 9 to 11 September the show floor will showcase everything from food and beverage options, to inflight amenities, cutlery, packaging, and more. Here are 20 top attractions to see, and some essential pre-event information
Virgin Atlantic has extended its partnership with the Women Over 50 Film Festival (WOFFF), launching a new season of dementia-friendly short films on its inflight entertainment content library. The curated programming is designed to entertain travellers living with dementia, offering gentle storylines, calming visuals, and soothing soundtracks
Saudia, the national flag carrier airline of Saudi Arabia, has won the ‘Best in Class for Service-Guest Experience’ category in the APEX World Class ratings
United Airlines has announced that full seasons of select Apple TV+ programming will now be available to watch for free on its seatback entertainment screens and in the United app, including award-winning shows such as Severance, Shrinking, Ted Lasso, Slow Horses, Silo, and more