The simplicity and comfort of new sofa-style business-class seats like Finnair’s AirLounge and ANA’s ‘The Room FX’ have led many in the cabin sector to pause and consider their design approaches. Can using less really create more in seat design, in terms of efficiency, cost and comfort? We asked the experts
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VIP service redefined: Looking back at when Tomás Romero interviewed the Disney Institute’s Jeff James. He shared interesting views on teamwork, personalisation, and the secrets that airlines can apply to create a little Disney magic in their customer experiences
Highlights from the June issue include a look at how the passenger experience versus low fare conundrum could be solved in economy class; the latest advances in inflight connectivity; the 2025 seating review featuring the latest platform and comfort options across every class of travel; plus news, views, and more
Airline CEOs, procurement leaders, engineers and passenger experience specialists from across the globe converged at this year’s Aircraft Interiors Expo (AIX), making it clear that innovative, novel cabin solutions are central to how commercial airlines compete for and connect with passengers
Drawing on analysis of over 55,000 articles, 1 million social posts, and passenger perceptions across 8 countries, a study conducted by AIX and Carma pinpoints ‘Products and Services’ as a major influence on airline reputation – directly highlighting the crucial role of the airline cabin experience. The report dives into the importance of key factors like sustainability and accessibility, to create valuable data for understanding how aircraft interior choices and service innovations can impact brand perception in this competitive market
Highlights of the November issue of Aircraft Interiors International include: insights into the potential for textures to enhance comfort and branding; a focus on the Middle East aviation market; galley innovations; advances in cabin lighting; the latest cabin materials, from leathers & textiles, to thermoplastics; and more…
Alan McInnes from Unum Aircraft Seating explores the evolution of aircraft seats, including how innovation, materials, and design trends have shaped modern business-class seating over the years
STG has developed and launched the world’s first sustainable emergency floor-path marking system. Adopting biodegradable materials to eliminate ‘forever plastics’ presented several challenges – some expected, some less so – as Tracy Vyas-Middlecoat, STG’s research and development scientist, recalls
Richard Wise, SVP for content, channels & rights at IMG, discusses the latest developments in the world of live sports, as shown onboard by Sport 24
The Rights on Flights campaign is driving change in accessible air travel. The proposed Assisted Air Travel Act could create a safer and more enjoyable experience for disabled passengers in the UK, with potential for worldwide application. And the campaign is gaining traction