Highlights from the September issue include an insider view of a task force making IFE more accessible for passengers with impairments; United Airlines discusses the progress of the huge United Next cabin retrofit programme; a look at accessible lavatory options for narrowbodies; how to deal with IFE hardware at the end of life, plus news, views, and more
American Airlines is launching a new range of limited-edition Raven + Lily amenity kits, which will be available to customers in its premium cabins later this month. The reusable amenity kits will include skincare products from celebrity facialist, Joanna Vargas
The application window for the Crystal Cabin Award, the prestigious honour for innovation in the aircraft cabin, is now open. The eight categories of the 2026 awards include a new opportunity for start-up companies to have their innovative ideas assessed and celebrated
The organisers of this year’s APEX/IFSA Global Expo say the event attracted nearly 2,500 airline leaders and innovators from around the world. Highlights included CEO keynote addresses, a technology showcase, and a comprehensive awards programme
Shop ‘til you, well, land: AirMall is a new digital inflight shopping platform that can connect passengers with thousands of retail brands while helping airlines offset the high costs of wi-fi infrastructure
Following a competitive pitch process for the design of Qantas’ new crew uniforms – the airline’s first major uniform overhaul in over a decade – the Australian carrier has selected Australian fashion designer Rebecca Vallance
Big names from the onboard services industry are preparing to assemble at IFSA Global Expo in Long Beach. From 9 to 11 September the show floor will showcase everything from food and beverage options, to inflight amenities, cutlery, packaging, and more. Here are 20 top attractions to see, and some essential pre-event information
US-based experience consultancy, Geniant, has acquired NewTerritory, the UK-based design and brand experience studio. NewTerritory was founded by Luke Miles, a former head of design for Virgin Atlantic, with design clients including Delta Air Lines, Airbus, Coca-Cola, Aeroméxico and LATAM
Following a global tender process, LATAM Airlines has appointed NewTerritory as its brand experience and design partner, to create a design philosophy and define product design guidelines for every customer touchpoint, from airport to onboard
Brandon Blackwood is a noted designer to the stars, best known for his handbag and footwear ranges – particularly the signature Portmore handbag. As a high-flying creator of ready-to-wear accessories, he is an obvious choice for American Airlines’ latest inflight amenity kit partnership
