March 1, 2017 – POS payments specialist, ECR Retail Systems (ECR) has launched what it claims is the airline industry’s first fully certified, all-in-one contactless, handheld mobile point of sale (MPoS) device for the airline industry.
The terminal, named ECRGo2, enables airlines to reduce the number of devices currently required to take payments and enables airlines to meet Visa and MasterCard’s contactless mandate, which states that merchants accepting payments from these payment networks must establish contactless payments as standard by the end of 2019. Naturally, this raises urgent strategic device upgrade choices for the airline industry and associated logistics industries to consider.
The web-enabled ECRGo2 combines a 2D barcode reader; a card reader (pin entry device) that accepts all payment types including mobile wallet options such as Apple Pay, Google Wallet, and PayPal, plus chip and pin, and swipe and sign payments; a 5in capacitive touchscreen; and an on-board, silent thermal printer.
The ECRGo2 runs on Microsoft Windows 10 Enterprise and can communicate via wi-fi, 4G and Bluetooth. It also runs ECR’s AirPoS software, which means that the system can be used to provide smart analytics about in-flight retail trends for marketing, logistics and customer service teams.
Simon Pont, CEO of ECR Retail Systems, said, “Enabling airline crews to work even more productively and efficiently on-board will have a hugely profitable effect on airlines’ businesses. We have put a lot of thought into the design of the ECRGo2 and believe that this first all-in-one contactless MPoS payment device not only improves the customer experience for the modern passenger, but that it will significantly help cabin crews be more effective and efficient with their in-flight duties.”
With this device ECR plans to provide an alternative to the two- or three-device systems that are used to manage on-board payments for ancillary products and services. It also believes that this terminal will enable the airline industry to transform customer relationships and take payments quicker, whether on or offline.