Tablets aid West Star Aviation’s shop floor efficiency


As part of a company-wide initiative to improve efficiency and reduce downtimes, West Star Aviation, a US-based MRO, has implemented a new programme, named ‘Corridor Go’. Under the programme, over 600 technicians will be given custom-configured iPads with software designed to simplify their work and improve the scaling of work processes on the shop floor.

The devices give the technical teams access to the latest technical information, including specific vendor-issued apps (GoGo, L5 Installations, for example) and OEM maintenance manuals. The technicians can also order parts directly from their iPads without having to leave their work area. West Star says the Corridor Go programme will have wide-ranging benefits as related to aircraft services, airframe maintenance, avionics installation/repair, NDT and window repair services.

The teams can also use the iPads to access to West Star’s proprietary systems, such as an internal communication channel. They can also access a learning management system for on-demand training, enabling technicians to immediately access company-developed training and FAA-specific training, along with virtual maintenance initial training provided by partners, without technicians.

The iPads were first distributed to technicians at the company’s site in Perryville, Missouri last autumn as part of a beta-test of the system. Since then the site in Grand Junction, Colorado finished distributing iPads this week and West Star is currently focusing on its Chattanooga, Tennessee and East Alton, Illinois locations, with company-wide implementation, including all applicable affiliate companies, due to be completed by the end of May 2021.

“This substantial investment in technology is aimed at simplifying workflow wherever possible by providing a more digitally enabled work environment. By providing hardware that provides quick access to technical data, training material and safety certification content in the hands of the technicians, we are continuing to empower our people to succeed,” said Katie Johnson, West Star’s VP of human resources.

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Ever since his first flight on a TriStar, Adam has loved air travel, and since becoming editor of the Aircraft Interiors International brand he has really enjoyed the opportunity to be involved with the latest aircraft and airline products before they are even launched. Adam co-ordinates the running of the magazine, from commissioning articles and artwork, to ensuring that high standards of quality are maintained, as well as managing online content. Adam is proud to sit on the jury of the Crystal Cabin Awards and to have laid on the bed in Etihad's Residence.

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