APEX (the Airline Passenger Experience Association), a non-profit international airline association, has announced its 2024-25 board of directors. The new board was decided during APEX’s annual general meeting (AGM) in Long Beach, California, USA, where the association’s officers, directors and members gathered to elect the directors. The board comprises volunteers from APEX member companies.
“We are excited to announce APEX’s new board of directors. Their combined expertise and dedication will be invaluable as we advance the association’s mission,” said Lauren Costello, executive director of APEX. “With the support of this exceptional team, APEX is well-prepared to navigate industry challenges and create a future where air travel is not only safe and efficient, but also a truly exceptional experience for all passengers.”
The 2024-2025 APEX board of directors
Officers:
President: Dominic Green, director of inflight entertainment at United Airlines
Vice President: Mustafa Mucahitoglu, VP customer experience at Turkish Airlines
Treasurer: Zina Neophytou, SVP out of home & BBC News commercial development at BBC Studios
Secretary: Maura Chacko, SVP content experience, Spafax
President Emeritus: Perry Cantarutti, SVP alliances and international, Delta Air Lines
Directors:
- Estibaliz Asiain, SVP media & content, Anuvu
- Xia Cai, SVP product development and design, Qatar Airways
- David Kondo, head of brand experience, Austrian Airlines (re-elected). Note that in early 2025 Kondo will become executive manager, inflight experience at Qantas Airways
- Esdra Lamy, SVP content sales, Warner Bros Discovery
- Jonas von Kruechten senior advisor of aviation, Siden (re-elected)
- Ingo Wuggetzer, VP of cabin marketing, Airbus
