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Future Travel Experience EMEA Conference

May 23 - May 25

The agenda has been launched for this year’s Future Travel Experience (FTE) EMEA Conference.
Curated content and unique formats will deliver a memorable learning experience by providing insights from industry leaders, technology giants, disruptors, parallel industries, academia, and startups. With a diverse range of session formats, FTE will provide outside-the-box thinking and inspiration on the future, and also hone in on the most pertinent topics and areas of interest.

The event is free to attend for airlines – just confirm three meetings during the event and you can experience the whole summit for no charge at all.

Through the theme of ‘Tomorrow’s customer’ the event will explore the needs of travellers going forward and focus on:

  • Innovative approaches to better drive industry efficiency ambitions, and to protect the planet.
  • Industry experiences of rolling out metaverse environments and crypto/NFT initiatives
  • How can we take CX experiences involving the airport, baggage & aircraft to the next level for tomorrow’s customer?
  • How to – practically – integrate sustainability into everything your organisation is doing day to day?
  • Leveraging technology and innovation to create unique and inspiring customer experiences.
  • The Future of Mobility, and how will air transport stakeholders play a more central role to the first and last 100 miles of the customer journey going forward?

View the conference programme in full >>

Further highlights:

The biggest names in the industry from across the globe are already part of the FTE EMEA speaker line-up, including senior executives from Swedavia, KLM, BEOND, Lufthansa, Meta, Hamad International Airport, NEOM Airlines, ITA Airways, Aeroporti di Roma, MSM.digital, Meta Reality Labs, Southwest Airlines, Greater Toronto Airports Authority, Plan3, Manna Drone Delivery, Alaska Airlines, and Bengaluru International Airport.

There will also be special guest contributions from Emirates’ president, Sir Tim Clark, and futurist Rohit Talwar, with more names being added.

There is also a social programme, including Icebreaker Drinks on the renowned Dame Lane, and Networking Drinks on the exhibition floor, sponsored by FLYR Labs.

There will be an enhanced focus on networking with the FTE event app & Attendee Engagement Platform, providing an intelligent AI driven match-making system that will ensure you meet the right people during your time in Dublin.

And that’s not everything – senior attendees can also attend multiple conference tracks, a major end-to-end exhibition, co-creation workshops, briefings, startup content and showcases, and  more.

The event will also feature the FTE Innovate Awards, an innovation competition to celebrate the air transport industry’s innovators from across Europe, the Middle East and Africa (EMEA) who are taking the aviation industry to greater heights. The three awards categories are ‘Best New CX Concept’ (vendors and startups), ‘Most Innovative Airline Initiative’, and ‘Most Innovative Airport Initiative’. The closing date for entries is Friday 17 March 2023 at 23:59 (GMT) and you can enter at this link.

Delivered in partnership with Dublin Airport at the RDS Dublin on 23-25 May, the FTE EMEA event is co-located with FTE Ancillary & Retailing – giving the industry a major show that will bring together executives representing every type of industry stakeholder globally to help establish creative innovative ways of working together collaboratively to create more revenues for everyone to share in.


RDS Dublin
Royal Dublin Society, Merrion Road, Ballsbridge
Dublin 4, D04 AK83 Ireland
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