Let’s consider a few psychological aspects of the passenger experience in commercial and private aviation that can affect the enjoyment of a journey
Browsing: Opinion
The marriage of crew engagement and technology is creating opportunities in the skies to generate additional revenue and passenger satisfaction
There are three main reasons why the IFEC experience lags behind the capabilities of the technology in your pocket, but with the right approach they can be overcome
Investment into the passenger experience reaches into the billions, but there seems to be a commercial agenda behind it rather than a genuine desire to change for the better
What use is great IFE content if a passenger struggles to access it? David Pook from Thales Avionics shares his wisdom of how to create a great GUI to engage the passenger and improve their IFE experience
A few thoughts about 2014’s tech trends and what might be big for the air transport industry in 2015, and beyond. Predicting the next big thing is always a bit risky and I’ll be the first to say I don’t always get it right, but 2015 is shaping up to be a year full of possibilities.
Ex-head of design at Virgin Atlantic, Luke Miles, explains why people came first in his work at the airline, in terms of passengers and staff
Catch up with Nathan Sparshott, who learned his aviation design craft at Virgin Atlantic and is now applying his experience at Viewport Studio
Having held positions as head of design at Virgin Atlantic and SVP of design for InterContinental Hotels, Joe Ferry is ideally placed to comment on the hotel trends that are informing aircraft interior cabins
The CEO of Mormedi, a Spanish design firm that has been involved in everything from domestic ovens, to the initial A380 super first-class concept, to the new Iberia cabins, shares his views on design