United Airlines’ EVP and chief digital officer, Linda Jojo, has been recognized by the National Diversity Council as one of the 2019 Top 50 Most Powerful Women in Technology. This list recognizes women who are considered to be shaping the future of technology with their insight and leadership. Jojo is the only airline executive to receive this award in 2019.
Since joining United in 2014, Jojo has played a critical role in differentiating the company’s operations and customer experience by using data analytics, digital products and e-commerce. Under her leadership, United has issued over 60,000 mobile devices to its pilots, flight attendants, gate agents and technicians to increase mobility and supply employees with real-time data in order to provide more personalized service to customers while improving the airline’s operational efficiency. Her team has also recently redesigned the united.com website and released an upgraded mobile app to provide intuitive assistance throughout the journey.
“The entire United family is incredibly proud of Linda for being recognized as one of the Top 50 Most Powerful Women in Technology,” said United’s CEO, Oscar Munoz. “This award is a true testament to her outstanding leadership abilities and the impact she is making not only at United, but across the corporate landscape. She has accomplished a lot in her time at United, and I look forward to all she and her team will do in the future as our airline continues to grow and excel.”
Jojo was selected for the award based on the following criteria:
- Top leader in her organization and profession
- Directly contributes to business growth or strategic direction of the organization
- Effective role model who inspires other women and is active in mentoring
- Operates with the highest integrity and ethical behavior
- Demonstrates a commitment to corporate citizenship
In addition to her work at United, Jojo is passionate about preparing young people for careers in science, technology, engineering and math (STEM). She is vice chair of the board of trustees of the Adler Planetarium in Chicago, an organization with a mission to connect young people to STEM fields through exploration of space and the stars. She is also a member of the Rensselaer Polytechnic Institute board of trustees. Jojo holds a bachelor’s degree in computer science and a master’s degree in industrial engineering from Rensselaer Polytechnic Institute.