On board catering services company, En Route International, has rolled-out Crew Nosh, a personalized online food ordering platform for airline crew. Offered to airlines as a closed network solution, the app enables airline staff to choose and order their in-flight meal and have it delivered straight to the aircraft in a personalized box. Crew are later prompted to rate their food, which feeds back into menu development.
The iOS, Android and responsive web application has been designed to integrate with each airline’s roster system so that Crew Nosh can provide crew members with their flight schedule in advance, as well as a choice of food options based on the length and location of each flight.
Additional features include a number of blogs regularly updated with articles on food, travel, health, nutrition and fitness, while a custom-built CMS administration site allows content, meals, notifications and messages to be uploaded and edited instantly, ensuring that each airline’s food allowance policy is met.
Optional extras, including those not within a crew member’s allocation, can also be ordered and, where necessary, paid for using the app’s integrated payment system.
Hamish Cook, executive director at En Route, stated, “In developing Crew Nosh, En Route International aims to help airlines make their crews feel valued and happier. By offering meal options in terms of both nutrition and quality, we are able to fuel crew to handle the challenges of the flying workplace, improve overall safety and contribute to improved passenger experiences.
“We have spent a lot of time working with some of the world’s leading global airlines to develop this app. The intelligent functionality, coupled with the easy-to-use front-end interface, offers airlines with an important solution to help them attract and retain their staff.”