The Connected Experience developed by Airbus is a finalist in the ‘Best Customer Journey Experience’ category of the Crystal Cabin Awards 2019. In this presentation, Ingo Wuggetzer, VP of cabin marketing at Airbus, explains what the connected cabin could mean in terms of customer experience, what the future cabin could look like, and what role technology will play in the cabin
Ever since his first flight on a TriStar, Adam has loved air travel, and since becoming editor of the Aircraft Interiors International brand he has really enjoyed the opportunity to be involved with the latest aircraft and airline products before they are even launched. Adam co-ordinates the running of the magazine, from commissioning articles and artwork, to ensuring that high standards of quality are maintained, as well as managing online content. Adam is proud to sit on the jury of the Crystal Cabin Awards and to have laid on the bed in Etihad's Residence.