SITA’s solution for lost passenger property

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SITA has launched WorldTracer Lost and Found Property, an artificial intelligence-enabled solution that solves a million-dollar headache for the air transport industry: how to quickly return items left behind on aircraft or in airports to their owners.

Every year passengers leave millions of items such as phones, wallets and bags on planes and in airports, and it can cost up to US$95 to manage and repatriate a lost item, including registration, handling inquiries and customer calls, storage and postage – this process costs the industry millions of dollars.

SITA says that its WorldTracer solution cuts the cost of repatriating lost items by 90%. Here’s how it works…

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Ever since his first flight on a TriStar, Adam has loved air travel, and since becoming editor of the Aircraft Interiors International brand he has really enjoyed the opportunity to be involved with the latest aircraft and airline products before they are even launched. Adam co-ordinates the running of the magazine, from commissioning articles and artwork, to ensuring that high standards of quality are maintained, as well as managing online content. Adam is proud to sit on the jury of the Crystal Cabin Awards and to have laid on the bed in Etihad's Residence.

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