Southwest’s reflections on a pandemic: Protect, Survive, and Thrive is a three-part video series documenting how the Covid-19 pandemic began impacting Southwest and the airline industry in early 2020. The airline’s people share their business learnings from the last 12-14 months, and stories of staff resilience. Part one of the series, Protect, focuses on the efforts that went into protecting employees, customers and business
Southwest’s reflections on a pandemic: Protect
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