Delta has announced that it will continue blocking middle seats in economy class until 30 March, 2021. Delta is the only US airline to extend this initiative, with a view to providing added confidence and reassurance for customers booking future travel plans, at a time when load factors allow.
“Several independent studies have validated the effectiveness of the Delta CareStandard’s multi-layered protection, like advanced ventilation and an extensive cleaning regimen, which together significantly reduce the risk of flight-related transmission,” said Bill Lentsch, Delta’s chief customer experience officer. “However, we recognise some customers are still learning to live with this virus and desire extra space for their peace of mind. We are listening and will always take the appropriate steps to ensure our customers have complete confidence in their travel with us.”
