40% of airline, rail and cruise buyers are looking for the latest trends in five key sectors, according to research by the World Travel Catering & Onboard Services Expo (WTCE) team. Let’s look at each sector in turn
Browsing: Opinion
When it comes to delivering outstanding customer service, we are truly in the era of messaging and automation. Many airlines have embraced messaging channels for customer service, but there is still a long journey ahead, as Air Canada learned when it implemented a new telephone flight booking system that has been a nightmare for customers
Increased transparency and traceability of business operations is one of the major factors driving the growth in the aviation blockchain market
Lufthansa Systems is celebrating its 25th anniversary this year. The airline IT specialist’s CEOs look back proudly at the many milestones in its history of shaping the digitalisation of the airline industry
IoT will be the most prevailing trend in the satcom industry in 2020, while significant advancements within satellite-enabled data relay, environmental monitoring and flight safety will also influence satcom in the year to come, predicts Svend Holme Sørensen from GateHouse Telecom
One of the biggest airline news stories this week concerns UK-based regional airline, Flybe. A rescue deal is being thrashed out, with ideas including Flybe’s owners injecting funds and a potential deferment of air passenger duty payments. Here’s what two industry experts have to say about the Flybe crisis…
Reports that UK-based regional airline, Flybe is seeking a fresh rescue deal come in the wake of numerous European airline failures, and attracting new finance will be no easy task
Emirates Airline is retiring its fleet of A380 passenger jets, for which the Dubai-based carrier was Airbus’ biggest customer. Gloomy as the news is for investors in closed-end A380 funds, they can still expect to make a return on their investment…
Sit back and relax at Aircraft Interiors Expo (AIX) 2020. The event is set to exude comfort and style as it showcases the best aircraft seating innovations in Hamburg
Megatrend interior concepts in the automotive industry could transfer to other transport sectors such as aviation as consumers demand higher quality standards, says GlobalData, a data and analytics company