ANA upgrades its passenger experience at Haneda


Japanese carrier, All Nippon Airways (ANA), is a source of some refreshingly ‘normal’ airline news this week, as it has revealed a range of new services launching at Tokyo Haneda Airport on 29 March. These services, located at the Terminal 2 international area, include three new lounges, self-service baggage drops and enhanced security check procedures. Furthermore, since some ANA international flights will be departing from or arriving to the same terminal as the domestic flights, passengers who have connections will be able to transit more smoothly.

ANA’s new lounges, named ‘ANA Suite Lounge’, ‘ANA Lounge’ and ‘ANA Arrival Lounge’ were designed by the renowned Japanese architect Kengo Kuma, aligning with the ichigo ichie  (Japanese for ‘treasure every encounter as if it were once in a lifetime’) design concept that was also used in the design of new ANA’s new lounges in Narita International Airport. Kuma was also involved in the design of ANA’s redesigned B777-300ER  aircraft interiors.

Inspired by Japanese heritage, the departure and arrival lounges will have seating for approximately 1,300 passengers, and traditional architectural design incorporating natural blue colours, ambient lighting and traditional art. Both the ANA Suite Lounge and ANA Lounge are open from 05:00 until the last flight of the day departs.

ANA Suite Lounge

With 360 seats, the ANA Suite Lounge is large and spacious, balancing traditional Japanese design with modern influences, with metal mesh partitions inspired by Japan’s shoji partitions. These elegant partitions divide the lounge into several distinct areas while preserving a unified theme.

Guests arrive in style at a reception area featuring a traditional Japanese garden and a bamboo forest, creating a calm and spacious atmosphere. The reception will also include wheelchair-accessible counter space to provide convenience for passengers with disabilities.

 A particular highlight is the Live Kitchen on the third floor, where chefs will prepare passengers’ food orders right in front of them. The morning menu will include a selection of omelettes with a choice of toppings and a dinner selection of nigiri sushi, prepared by a skilled sushi chef. This luxury dining area also offers a noodle bar, a la carte dishes and a traditional restaurant-style dining area called ‘Dining h’.