With the aim of providing the world’s best inflight dining experience for economy travelers, Qantas has revealed a new service, which will roll out across the network from 25 November 2014. Among the improvements are a wider choice of meals, new meal categories, faster service, and a remarkable 50% increase in portion sizes.
Qantas Group CEO Alan Joyce said, “The new menu offers more generous meals and an increase from two to four meal options. We also have new meal categories, including a healthy option, comfort food and a meal inspired by the route itself, like smoky barbeque beef on our US flights.
“We have extended our Select on Q Eat service to economy passengers enabling them to pre-order their meal online, with access to an exclusive dish as the fourth dish, Joyce added. “Together with new serving plates, which remove the need for trays, our crew will be able to serve and clear meals up to 30 minutes faster giving them more time to interact and assist passengers”.
A team of Qantas food and beverage experts spent 12 months researching and developing the new menu and service, speaking with customers, visiting local producers and suppliers and researching food and dining trends. Trials were run on a number of international flights and according to the airline, customer satisfaction on those flights almost doubled, hitting record highs.
Some of the new dishes on the menu include smoky barbecue beef with roasted sweet potato, broccoli and corn; honey roasted chicken farro salad and seasonal vegetables with pumpkin and sesame seeds; scrambled eggs with chicken sausage, tomato, hash brown and baked beans; and Ruby & Roy’s traditional Greek yoghurt with granola.
Pulled beef sliders with capsicum and tomato relish, Weis ice-cream bars, Maltesers and fresh fruit are among the self-serve grazing options. Shortly after take-off passengers will be served a welcome drink from Bickford’s signature range, featuring flavors exclusive to Qantas such as lemon and elderflower, and pink grapefruit.