Air New Zealand passes millionth free inflight broadband session


Inmarsat’s GX Aviation inflight connectivity system has reached a milestone, having powered more than one million free inflight broadband sessions for Air New Zealand passengers. The milestone was achieved approximately one year after Air New Zealand switched to a free-of-charge model for its inflight broadband service. GX Aviation is currently available on almost 25 aircraft within the airline’s fleet, comprising a combination of Boeing 777-200, 777-300 and 787-9, and Airbus A320 and A321 neos operating on Trans-Tasman, Pacific Island, US and London routes.

Chris Rogerson, Inmarsat Aviation’s Regional Vice President for Asia Pacific, stated, “The fact that over one million sessions have been enjoyed by passengers since the free-of-charge model was introduced in December 2018 is testament to incredibly strong demand for high-speed, reliable and easy to access inflight broadband.”

In addition to reaching the one million milestone, December 2019 marked Air New Zealand’s biggest month ever for free inflight wi-fi sessions, with more than 122,000 customers connecting. This beats the airline’s previous record of 103,000 sessions in July 2019.

This surge in uptake for free inflight wi-fi from Air New Zealand passengers chimes with recent findings from the London School of Economics and Political Science (LSE), as part of the final instalment of its ‘Sky High Economics’ report with Inmarsat Aviation. The research found that there is an immediate US$33 billion market share shift available for airlines developing the digital inflight experience. The report also revealed that Gen Z (born between 1997-2012) will become the largest group of airline flyers by the end of the next decade, bringing with them new expectations of technology and travel.

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Ever since his first flight on a TriStar, Adam has loved air travel, and since becoming editor of the Aircraft Interiors International brand he has really enjoyed the opportunity to be involved with the latest aircraft and airline products before they are even launched. Adam co-ordinates the running of the magazine, from commissioning articles and artwork, to ensuring that high standards of quality are maintained, as well as managing online content. Adam is proud to sit on the jury of the Crystal Cabin Awards and to have laid on the bed in Etihad's Residence.

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