OnAir speaks out on US inflight cellphone usage


With the ending of the FCC’s consultation period on the extension of the access to mobile wireless services onboard aircraft, inflight connectivity provider OnAir is urging the telecoms regulator, as well as the FAA, to define the legal framework and to give the decision about inflight cellphone usage to airlines. It is also calling on the Federal Government not to pass legislation banning inflight cellphone use.

“The US authorities have three choices,” said Ian Dawkins, CEO of OnAir. “You can give the airlines the right tools to allow them to decide what services to offer passengers. You can allow airlines from the rest of the world to offer cellphone services when they are in your airspace. The third option is to try to stop progress with a ban.”

Inflight connectivity is a growing market in the US, as it is across the world. Skift, a travel intelligence company, recently published the results of a survey showing that only 18% of air passengers in the US have used inflight connectivity, suggesting significant potential for growth. The survey also showed that 18-24 year olds are the most likely to use inflight connectivity to communicate with their friends, family and colleagues on the ground.

“People embarking on their careers have grown up being able to stay in touch wherever, whenever and however they want,” said Dawkins. “Tomorrow’s business people don’t want to be out of touch just because they are flying, particularly when there is no reason for imposing a ban.”

OnAir provides inflight cellphone and wi-fi services to 21 airlines around the world. Mobile OnAir, the inflight cellphone service, has the backing of over 100 national authorities, and airlines have the choice of turning off the voice element, leaving mobile data only. They can choose to disable the voice service permanently, or during quiet times.

Passengers typically use Mobile OnAir for data – largely email – to update social media and for text messaging. Voice calls, which cost around US$3-4 per minute, account for slightly over 10% of total inflight usage and the average call length is under two minutes.

Dawkins continued, “Concerns about people using cellphones on planes are misplaced. Mobile OnAir started flying in 2007. Since then, across the world on millions of flights, there hasn’t been a single complaint about disruption caused by people using their cellphones, nor has there been any interference with ground networks or aeronautical systems. And that applies to flights across the world, with people of all nationalities, including Americans.”

OnAir’s is not the only voice calling for airlines to have the choice. The Telecommunications Industry Association, the Information Technology and Industry Council and the Consumer Electronics Association have all called for the authorities to allow carriers to decide what is best for them and for their passengers.

“Passengers have been using their cellphones during flights across the world for nearly seven years,” concluded Dawkins. “The US is at great risk of lagging behind.”

Share this story:

About Author


Ever since his first flight on a TriStar, Adam has loved air travel, and since becoming editor of the Aircraft Interiors International brand he has really enjoyed the opportunity to be involved with the latest aircraft and airline products before they are even launched. Adam co-ordinates the running of the magazine, from commissioning articles and artwork, to ensuring that high standards of quality are maintained, as well as managing online content. Adam is proud to sit on the jury of the Crystal Cabin Awards and to have laid on the bed in Etihad's Residence.

Comments are closed.