Aircraft Interiors International
  • News
    • Aircraft Safety
    • Aircraft Seating
    • Airline News
    • Airframer News
    • Cabin Design
    • Catering & Onboard Retail
    • Galleys & Monuments
    • Industry News
    • Inflight Amenities
    • Inflight Connectivity
    • In-flight Entertainment
    • Materials. Trim & Finish
    • MRO
    • Passenger Experience
    • Passenger Health & Safety
    • Sustainability
  • Features
  • Online Magazines
    • March 2025
    • Design Showcase 2025
    • November 2024
    • March 2024
    • November 2023
    • Aug/Sep 2023
    • Archive Issues
    • Subscribe Free!
  • Opinion
  • Videos
  • Images
  • Supplier Spotlight
  • Jobs
    • Browse Industry Jobs
    • Post a Job – It’s FREE!
    • Manage Jobs (Employers)
  • Events
LinkedIn YouTube X (Twitter)
LinkedIn YouTube
Subscribe to Magazine Subscribe to Email Newsletter Media Pack
Aircraft Interiors International
  • News
      • Aircraft Safety
      • Aircraft Seating
      • Airline News
      • Airframer News
      • Cabin Design
      • Catering & Onboard Retail
      • Galleys & Monuments
      • Industry News
      • Inflight Amenities
      • Inflight Connectivity
      • In-flight Entertainment
      • Materials. Trim & Finish
      • MRO
      • Passenger Experience
      • Passenger Health & Safety
      • Sustainability
  • Features
  • Online Magazines
    1. March 2025
    2. Design Showcase 2025
    3. November 2024
    4. September 2024
    5. May 2024
    6. March 2024
    7. Design Showcase 2024
    8. Archive Issues
    9. Subscribe Free!
    Featured
    March 6, 2025

    The March 2025 issue of Aircraft Interiors International is out!

    Accessibility By Web Team
    Recent

    The March 2025 issue of Aircraft Interiors International is out!

    March 6, 2025

    The 2025 Aircraft Interiors International Showcase issue is out!

    January 13, 2025

    The November 2024 issue of Aircraft Interiors International is out!

    November 13, 2024
  • Opinion
  • Videos
  • Podcast
  • Images
  • Supplier Spotlight
  • Jobs
    • Browse Industry Jobs
    • Post a Job – It’s FREE!
    • Manage Jobs (Employers)
  • Events
LinkedIn YouTube
Aircraft Interiors International
In-flight Entertainment

PXCom develops AI chatbot for IFEC GUI

Web TeamBy Web TeamJune 6, 20242 Mins Read
Share LinkedIn Twitter Facebook Email
The SkyVerse home screen, with the chatbot avatar waiting to help

PXCom has unveiled SkyVerse, a software for wireless IFE and inflight connectivity, with a key feature being an AI-based graphic user interface (GUI). The software is an upgrade to the company’s SKyView seatback screen solution.

The AI GUI brings in what the company claims to be the first standalone inflight chatbot for IFEC. When a passenger connects to the portal, they engage with a persona-based GUI chatbot dedicated to personalising their digital experience. The GUI dynamically learns and adapts based on its interactions with passengers, and automatically tailors and presents personalised IFE content recommendations, as well as creating data that helps deepen airlines’ understanding of their passengers in the digital world.

SkyVerse is currently installed on a Dell Precision server, through a partnership with Dell Inc. PXCom says an airborne version of the server is coming soon as the company finalises the rollout of the AI system with a few select IFEC hardware providers.

The chatbot helps create personalised passenger journeys

PXCom acknowledges that AI can be extremely resource consuming, and the company’s AI team are working upstream with airline marketing teams to analyse defined passenger personas, organising automated AI training sessions, and entering actual metadata into SkyVerse.

As a result, provided that the passenger agrees to be identified at the portal connection via their seat number, the strategy ensures that the appropriate recommended content is highlighted, and suitable targeted advertising delivered – related to the onboard retail catalogue or promotions for activities at the destination, for example.

“Since we are only talking about metadata transfers to the aircraft, such operations can be done via 4G a few minutes before boarding,” explained Cyril Jean, CEO of PXCom. “This operation can be done directly from PXCom’s cloud-based server, or even via crews’ smart ePOS, directly within the passenger manifest.”

Share. Twitter LinkedIn Facebook Email
Previous ArticleQatar Airways introduces Starlink inflight wi-fi
Next Article Komy receives mirror supply approval from Japan’s Civil Aviation Bureau
Web Team

Related Posts

In-flight Entertainment

Encore signs exclusive esports IFE distribution deal with Blast

May 23, 20252 Mins Read
Airline News

Royal Air Maroc brings in scalable IFE upgrades

May 23, 20252 Mins Read
Aircraft Seating

Luxair selects Recaro R2 SFE economy seat

May 23, 20252 Mins Read
Latest Posts

Encore signs exclusive esports IFE distribution deal with Blast

May 23, 2025

Royal Air Maroc brings in scalable IFE upgrades

May 23, 2025

Luxair selects Recaro R2 SFE economy seat

May 23, 2025
Supplier Spotlights
Our Social Channels
  • YouTube
  • LinkedIn
Getting in Touch
  • Subscribe to Magazine
  • Meet The Editors
  • Contact Us
  • Media Pack
Related Topics
  • Aerospace Testing
  • Business Airport
  • Business Jet Interiors
FREE WEEKLY NEWS EMAIL!

Get the 'best of the week' from this website direct to your inbox every Wednesday


© 2023 Mark Allen Group Ltd | All Rights Reserved
  • Cookie Policy
  • Privacy Policy
  • Terms & Conditions

Type above and press Enter to search. Press Esc to cancel.