British Airways has asked flyers across 10 global markets what features they would like to see in future air travel, with key responses including hyper-personalisation, immersive virtual realities, 3D-printed health solutions, modular aircraft, hypersonic flying and super-slow ‘flight cruises’
Browsing: Passenger Experience
Global Eagle is delivering Apple Pay services onboard Southwest Airlines to offer passengers the ability to use Face Unlock and Touch ID to securely pay for inflight wi-fi with Apple Pay-enabled devices
Latvian airline, airBaltic has altered its unaccompanied minor service so that parents or guardians of minors flying solo will have to accompany the child all the way to the boarding gate
European LCC, Ryanair has extended its contract for 15below’s passenger notifications platform until 2022
Canadian airline, WestJet is on a roll. Following the recent launch of its Boeing 787…
This week saw chairman and CEO of British Airways, Alex Cruz, challenge artificial intelligence (AI)…
IATA and Star Alliance have renewed their collaboration on traveller document verification, a system introduced to improve the passenger experience
ANA is introducing BONX Grip, a hearable device designed to aid in communication between flight attendants, into its operations
Lufthansa Technik is unveiling two brand-new technologies at Aircraft Interiors Expo 2019: an easy-to install heating system for floor panels, and a solution to offer passengers USB charging
SriLankan Airlines has ‘opened’ a virtual reality (VR) cinema at its Serendib business class lounge at Bandaranaike International Airport