Delta is the first airline to keynote CES, and at this week’s event in Las Vegas, CEO Ed Bastian brought the house down. In front of the world’s top innovation and technology specialists, he shared his vision for the future of travel, demonstrating how technology in the hands of a purpose-driven, consumer-focused company can redefine consumer expectations
Browsing: Passenger Experience
South Korean electronics specialist, LG Display has revealed exciting OLED display innovations for the aircraft cabin that the company will be showing at CES 2020 in Las Vegas. Highlights will include OLED video walls, which can create a greater feeling of openness in the cabin
The FAA has issued an STC to FACC for its Passenger Luggage Space Upgrade, which is designed to increase baggage volume in overhead bins by 67%
WestJet has announced Juliet, its digital travel assistant available on Google Assistant, which can give customers a hands-and screen-free way to have their questions answered on the day of travel
As part of a pilot project, Recaro Aircraft Seating has installed ‘connected seats’ on a TAP Air Portugal A321 single-aisle aircraft. The trial also marks the first time that Recaro has designed, produced and certified an aircraft installation under its own DOA authority
Delta has reinvented the service offering in its international Main Cabins, with new touches designed by flight attendants, including welcome cocktails, hot towels, bistro-style dining and more
JetBlue has announced plans to add seven new restaurants at New York’s JFK airport terminal 5, all of which will be chains that got their start in New York City
IFEC supplier, Mythopoeia has announced the successful completion and award of a “multi-million Dollar” in-seat power systems order from Mexican low-cost airline, VivaAerobus, marking the start of fast-track production
Airbus has commenced in-flight trials of the Airspace Connected Experience, a system of IoT (Internet of Things) connected cabin technologies, on board an A350-900 Flight Lab aircraft
New research into the global appetite for inflight connectivity has been released by BBC Global News, including a key finding that frequent flyers have ‘substantial interest’ in staying connected while on a flight, and are prepared to pay more for it