Servy and AtYourGate are implementing contactless food ordering, payment and delivery programmes at international airports across the USA, helping passengers take control of their airport experience
Browsing: Passenger Experience
Occupancy levels atAirport Dimensions’ new sleep ‘n fly Sleep Lounges at Doha’s Hamad International Airport (DOH) and Dubai International Airport (DXB) are exceeding expectations and even pre-Covid levels of occupancy. Here’s why…
New figures from Airport Dimensions, a lounge and airport experience operator, could suggest a trend in how some elements of the non-aeronautical revenue mix will remain strong performers as we emerge into a post-Covid era
United has developed the ‘Travel-Ready Center’, a digital tool which will allow flyers to upload and validate test results, review local entry requirements, find testing providers, and store vaccination records
JPA Design’s ‘Rihla: Travel To Tomorrow’ vision explores what the guest travel and hospitality experience of the future could look like. The cabin concepts are well worth viewing
Plaza Premium Group and marhaba have formed a partnership to enhance airport lounges and meet and greet services around the world
Moment has reported a five-fold increase in the use of its on-board digital solutions. Even during a challenging 2020, the company grew its user base and “drastically” increased the scale of its operations, securing three new contracts with airlines, while expanding into new business segments
Immerse yourself in the serene and captivating qualities of Malaysia Airlines’ new boarding music, with traditional musical instruments used to reflect the country’s diverse cultural ethnicities
Malaysia Airlines has introduced a new piece of music into its boarding process, composed to help guests immerse themselves in Malaysia’s culture ahead of their flight
Meet Ray Campbell, a member of United’s digital team who is visually impaired and sits on the board of the American Council of the Blind. Ray played a key role in helping redesign the United app with accessibility in mind, and in this video he explains how the enhanced mobile app gives people with visual disabilities more independence while travelling