APEX (the Airline Passenger Experience Association) has announced that it has appointed Antonio Penim as its Airline Engagement Director. Penim’s industry experience will help APEX’s strategy to align airlines with advancements in passenger experience technology
Browsing: Passenger Experience
Could Friends fans BE more excited? September marks the 30th anniversary of the popular American sitcom, and airlines can get involved with ’30 Years of Friends’, a dedicated IFE channel
The finalists of ‘Best Customer Journey Experience’, a special category of the Crystal Cabin Award due to be presented during APEX Global Expo in October, have been announced. The three innovations in the running have been developed by Skyted, Spafax and Thales
More range, more length, more seats, more width: take a look at Qantas’ upcoming Airbus A321XLR experience, with upgrades over the outgoing Boeing 737 fleet
Icelandair has worked with local artist Sara Riel and Skysupply to create a beautiful and sustainable design for the second in its series of business-class amenity kits
In response to falling demand for its first-class cabins, Oman Air has axed the travel class – and in the process has implemented a low-cost way to expand its business-class seat count, combined with a big comfort upgrade. Business flyers can now enjoy a luxurious enclosed suite with an 82in pitch and some special Omani touches
JetZero, a company developing the first commercial blended wing body (BWB) airplane, has found a slightly unexpected investor in the form of Alaska Airlines. If purchase options are taken up, passengers could be in for an amazing experience in the cabin
Etihad is the latest customer for AirFi’s streaming IFE systems, with 10 of the airline’s Airbus A320 family aircraft now equipped to stream a range of international and Hollywood movies, TV series, games, music and more to passenger’s own devices, free of charge
Embraer is offering a range of upgrades and performance improvements across its single-aisle commercial jet line up. The upgrades on the E195-E2, E190-E2, and E175 include cabin and passenger experience upgrades, fuel burn and range improvements, and avionics updates
Qatar Airways says that Qsuite is the finest business-class experience to be found on any airline, and it has enhanced the design to create ‘Qsuite Next Gen’, with more comfort, more privacy, more versatility, more… everything. “Our team decided to raise the benchmark once again,” says CEO