Welcome to the new JAL, a leaner airline with an ambitious plan for its 777 fleet, which will see dramatic improvements for every class of travel.
With a historic merger in the pipeline, American Airlines may become not just the world’s biggest airline, but potentially the best as it implements an ambitious interiors plan across eight aircraft types.
The equity argument One prominent topic that was apparent from reviewing literature for…
Japan Airlines’ 787 Dreamliner interior is designed to give a taste of Japanese hospitality, and the chance to experience its changing seasons.
Designing an A380 interior is full of temptations. What to do with the space? A bar? Shops? Showers? Malaysia eschewed such headline grabbers in favour of creating what it believes to be the ultimate customer experience.
Hong Kong Airlines introduced a Club Class service in spring 2012 – a bold move given previous all-business failures.
Virgin Atlantic’s latest Upper Class cabin may be evolution rather than revolution, but its all-new design is the product of a 4.5-year mission to increase revenue potential while enhancing the passenger experience.
Product design and the onboard stage The onboard stage of the flight journey…
2011 saw Cathay Pacific flip the traditional herringbone business-class format on its head to redress passenger concerns regarding seat width and privacy.