British Airways is marking the Year of the Dragon with a few special touches. During the Chinese lunar new year festival, customers on select routes can enjoy traditional festive inflight dining with dishes that signify luck and prosperity
Browsing: Passenger Experience
From 1st February, business-class passengers onboard Emirates aircraft can enjoy a collection of clothing designed for lounging and sleeping. The collection represents a multimillion dollar investment for the airline
Iberia is bringing in new toiletry bags created by Teresa Helbig, a Catalan designer who has also created the Spanish airline’s new uniforms. Sustainability was the focus of the amenity kit design, from contents to production
The Crystal Cabin Award Association – the non-profit organisation that oversees the world’s biggest industry award for innovation in the aircraft cabin – has announced that Ralf Gust, managing director of Hamburg Aviation, is its new president
More than 150 additional aircraft are expected to be equipped with Viasat’s European Aviation Network (EAN) inflight connectivity system as Lufthansa Group continues to enhance its narrowbody passenger experience
In the latest stage of its upgraded product reveals, Air India has stated that it will offer a library of over 2,200 hours of inflight entertainment (IFE) content across several formats and genres, including 1,000 hours of movies, 600 hours of TV, and 600 hours of audio
WTCE, the global event for inflight catering, onboard services and passenger comfort, is making Asia a key regional focus for its 2024 campaign. The event organisers say the focus is intended to enhance the event’s appeal to potential visitors from the continent by encouraging more Asian airlines to attend
While adult-only flights or cabins are likely to be popular among many passengers, what does the industry think? Could this trend actually ‘take off’? And what do buyers and suppliers need to do to tap into it? We spoke with several experts from the travel technology distribution space for their reactions
World Travel Catering & Onboard Services Expo (WTCE) has appointed a new expert Ambassador panel for the 2024 exhibition, tasked with highlighting the key themes of the event. The four Ambassadors on the panel will focus on elevating three of WTCE’s main topics: health and wellbeing, sustainability, and food & drink.
Qatar Airways has rolled out an application that enables its cabin crew to deliver more personalised experiences to passengers. In its initial phase, the application gives crew access to real-time updates, such as flight information, and customer and service details