Etihad launches Covid-19 risk assessment tool


Etihad Airways has partnered with Austrian-based healthcare technology company, Medicus AI, to launch a Covid-19 risk-assessment tool designed to enable customers to make informed decisions about their travel safety.

Etihad’s guests can use the risk-assessment tool to evaluate the probability of having contracted the Covid-19 coronavirus by responding to a set of 22 questions. The self-administered assessment, which takes less than five minutes to complete according to the airline, is based on World Health Organisation (WHO) guidelines that are updated daily and also gives WHO advisories and recommendations.

The tool is available to guests on and soon on the Etihad Airways mobile application on the Apple iOS, Android and Huawei platforms, and will be accessible in English, with additional language editions such as Arabic, French, German and Portuguese being added in phases.

Frank Meyer, Etihad’s chief digital officer, said, “We know that health and wellbeing will be a major factor impacting the travel decisions of our guests and we are committed to ensuring their continued safety and peace of mind when they choose to travel with Etihad Airways. As flying operations begin to resume globally, we want to empower our guests to make informed decisions on travel.”

Dr Baher Al Hakim, CEO of Medicus AI, added, “Our initial efforts at the start of the pandemic were to help provide assessment and monitoring tools, and as needs shift, our efforts have evolved to help our partners bring people back to their day-to-day life in a safe manner.”

Etihad Airways has also recently announced trials of Covid-19 triage and contactless technology at Abu Dhabi International Airport.

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Ever since his first flight on a TriStar, Adam has loved air travel, and since becoming editor of the Aircraft Interiors International brand he has really enjoyed the opportunity to be involved with the latest aircraft and airline products before they are even launched. Adam co-ordinates the running of the magazine, from commissioning articles and artwork, to ensuring that high standards of quality are maintained, as well as managing online content. Adam is proud to sit on the jury of the Crystal Cabin Awards and to have laid on the bed in Etihad's Residence.

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