Having the right IT management tools, in-flight wi-fi and tablet-style entertainment systems could save money for airlines. From the passenger perspective, they should be aware of what services will be available to them and when, so the entertainment and wi-fi services they use are seamless and uninterrupted
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As connected consumers, we’re increasingly running our lives from smart devices, yet despite the fact that we have high-speed internet access at home, at work, on the move and even at tube stations, air passengers can only get online on 24% of all miles flown. There are ways to improve this situation and to gain a key competitive advantage
Airlines, airframe manufacturers and interior component suppliers need to work together in a new form of collaboration to reduce the delivery backlogs and delays caused by over-customization of components
Li-Ion battery fires are a growing inflight threat as each passenger now brings an average of 4.5 Li-ion cells on to each flight, Here’s what you need to know about this hot topic
Enforcing your IP rights through the courts can be a very expensive and often drawn-out process, albeit a necessary one. However, there are a number of other alternatives available, such as negotiations and passive enforcement, to avoid a costly legal battle
Let’s consider a few psychological aspects of the passenger experience in commercial and private aviation that can affect the enjoyment of a journey
The marriage of crew engagement and technology is creating opportunities in the skies to generate additional revenue and passenger satisfaction
There are three main reasons why the IFEC experience lags behind the capabilities of the technology in your pocket, but with the right approach they can be overcome
Investment into the passenger experience reaches into the billions, but there seems to be a commercial agenda behind it rather than a genuine desire to change for the better
What use is great IFE content if a passenger struggles to access it? David Pook from Thales Avionics shares his wisdom of how to create a great GUI to engage the passenger and improve their IFE experience