In this episode of the ‘Brilliant Moves: Coffee with CEOs’ series, McKinsey’s global managing partner Bob Sternfels sits down with United Airlines CEO Scott Kirby to discuss resetting culture after the pandemic, earning trust through radical transparency, and combining legacy scale with start-up energy.
From hiring for attitude to making time for foresight, Kirby shares the habits and convictions that will shape United’s next decade – and why leadership starts with accountability.
